FAQs

1.Are lash extensions safe for my natural lashes?

Yes! When applied correctly, lash extensions do not damage your natural lashes. We customise the length and weight of extensions based on your natural lash health to ensure they remain strong and healthy.

2.How can I book an appointment?

You can book your appointment online through our scheduling link. We recommend booking in advance to secure your preferred time.

3.What’s the difference between classic and volume lash extensions?

•Classic Lashes: One extension is applied to each natural lash, enhancing length and curl while keeping a natural look.

•Volume Lashes: Multiple ultra-light extensions are hand-made into a fan and applied to each natural lash for a fuller, fluffier effect.

4.How should I prepare for my lash appointment?

Arrive with clean, makeup-free lashes and avoid oil-based products around your eyes. If you wear contacts, bring a case to store them during the appointment.

5.Can I wear mascara or curl my lashes before my appointment?

No, mascara and lash curlers can interfere with the adhesive. Please arrive with natural, uncurled lashes.

7. How long does a lash appointment take?

• Lash extensions: 1.5 to 2.5 hours, depending on the style.

• Lash lift: About 45 minutes.

8. How do I take care of my lash extensions?

• Avoid water and steam for the first 24 hours.

• Clean your lashes daily with a lash-safe cleanser.

• Avoid oil-based products and rubbing your eyes.

• Brush your lashes gently with a clean spoolie.

9. How often should I get a lash refill?

Every 2-3 weeks to maintain fullness and keep your lashes looking fresh. As your natural lashes go through their growth cycle, old lashes shed and new ones grow in. Regular refills help keep your lashes balanced while ensuring your natural lashes stay healthy.

10. Can I wear makeup with lash extensions?

Yes, but avoid mascara and oil-based makeup removers, as they can weaken the adhesive and cause premature shedding.

11. How long does a keratin lash lift last?

A keratin lash lift lasts 6-8 weeks, depending on your natural lash cycle.

12. What makes White LED lash extensions different?

Our White LED lash extensions use blue light LED technology, a black patch, and super small LED lights for precise application. The adhesive cures instantly, reducing fumes and irritation. Plus, it’s made by a skincare LED company for extra safety.

13. Who are LED lash extensions best for?

LED lash extensions are great for anyone but are especially beneficial for clients with sensitive eyes or an active, water-friendly lifestyle. The LED-curing process minimizes fumes, making it a gentler option while also improving retention.

14. What if I need to cancel or reschedule my appointment?

Cancellations should be made at least 24 hours in advance to avoid a cancellation fee. Rescheduling is available up to 48 hours before your appointment, subject to availability.